Information

Cash Assistance for Restaurant Workers

By NYC Hospitality Alliance

The following information is from our friends at Robin Hood and ROAR about their cash assistance program. We encourage you to share this email with former restaurant employees who lost their jobs due to COVID-19:

Robin Hood, in partnership with ROAR (Relief Opportunities for All Restaurants), added another round of cash assistance for restaurant and food service workers who have lost employment as a result of the COVID-19 pandemic, including recent indoor dining shutdowns. Cash assistance is available for qualified applicants on a first come, first serve basis, in the amount of $500 per individual, until funds are exhausted. Funds are being disbursed through the Family Independence Initiative’s (FII) UpTogether platform.
 
Thanks to your support, over 3,000 New York City restaurant workers received emergency cash assistance to support them through these challenging times. This round will support thousands more. If you or someone you know has benefitted from the fund, and would like to share your story, please email ohhello@roarnewyork.org.
 
APPLY HERE. Important details below.
 
Stay strong, stay safe, New York.
 
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ELIGIBILITY – WE WANT TO HELP AS MANY RESTAURANT WORKERS AS POSSIBLE.
  • Open to part- or full-time restaurant workers who a) lost work or wages because of COVID-19 and its economic aftermath and b) live in one of NYC’s five boroughs.
  • Funds are intended for households in greatest need. As a result, eligibility is based on annual incomes below $49,000.
  • Cash assistance is available on a first come, first serve basis, in the amount of $500 per individual, until funds are exhausted.
 
DOCUMENTATION – YOU WILL NEED THE FOLLOWING TO COMPLETE YOUR APPLICATION:
 
  1. Your full name, date of birth, and current home address.
  2. Routing and Account Numbers for Bank Account or Digital Account IF selecting ACH Wire Transfer. If you do not have a bank account, physical or virtual cash cards are available. Please note, the cards are not ATM cards and you cannot withdraw cash from them.
  3. A PDF copy or image of a pay stub (or equivalent) from prior to loss of work or hour changes that includes Employer’s Name and shows hours and/or amounts Year to Date (YTD).
  4. ONE OF THE FOLLOWING:
a. A PDF copy or image of a second, current pay stub that shows loss of hours and includes Employer’s Name and shows hours and/or amounts Year to Date (YTD)
OR
b. A letter/notice of termination that shows your name, employer’s name, and is dated after the first pay stub (or equivalent) submitted
OR
c.Proof of unemployment benefits/claim that shows your name and is dated on or after the first pay stub (or equivalent) submitted
 
Important:
 
  • Applicants will be asked to verify identity, NYC residency and employment/lost wages from an NYC restaurant or food service business. This is to verify eligibility ONLY and will be kept strictly confidential.
  • We welcome undocumented and unbanked applicants. We accept many forms of ID (including expired passports) and proofs of employment (including letters from employers).
  • Spanish translations, as well as application support teams, available.
 
SUPPORT + TECH ISSUES – THE APPLICATION IS NOT PERFECT. THERE ARE HUMANS HERE TO HELP!
  • Please ensure you have all of the above information with you before you click the "Log In to Apply" button. You will not be able to save your progress once you begin. You must complete the application in one sitting.
  • ROAR and Robin Hood are working with the Family Independence Initiative (FII) to review applicants and administer funds.
  • If you can’t get to the application, check back again soon. The portal goes down from time to time to fix technical bugs.
  • If you get a dead link while filling out the application, you can retype the desired URL, refresh screen, and/or clear cache.
  • If you need support while filling out your application:
  • Check out FII’s UpTogether FAQ. It is updated every time we get a new question. So likely the answer is there.
  • Use the support channel on the application.
  • Chat directly with support via the URL by clicking “help” in the lower left-hand corner of the application. You must be logged in to do this.
 

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